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Create a new ticket
Crash ticket
Enter Ticket Details
(Hint:Items marked with * are required.)
*
Summary:
*
Email:
*
Type:
Crash when opening a local PDF document
Crash when opening an online PDF document
Crash when printing a PDF document
Crash when scanning a PDF document
Others
*
Steps to
Reproduce:
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Crashlog File:
Note: You may find the log file under the main installation folder, for example 'C:\Program Files\Foxit Software\Foxit Reader' or 'C:\Program Files\Foxit Software\Foxit Phantom'.
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File Sample:
Or
Provide Link
Note: A file sample is one that Foxit application crashes with.
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Link Info:
*
Browser Info:
*
Printer Info:
*
Scanner Info:
*
Computer Info:
More Attachment:
(Number of files <= 10, Max file size <= 8M, .exe files not allowed.)
Customer Name:
*
Customer Type:
Paid Customer
Product Key's SN:
Prospective Customer
Free Customer